| 1.
"What are the requirements for
claiming the Guaranteed Lower Rate?" |
| |
In
order to be eligible for the Guaranteed
Lower Rate:
Hotel Reservations Network, Inc. must be
contacted within 24 hours of booking.
The new lower rate must be for the same
hotel on the same dates, and available for
booking.
|
|
| 2.
"If I am able to confirm a lower
rate, how do I contact GO! Seattle Hotels?" |
| |
Fill
out the on-line rate guarantee form -
response in 4 business hours.
Monday - Friday: 6:00 am - 6:00 pm CST
Saturday/Sunday: 10:00 am - 2:00 pm CST
|
|
| 3.
"What about outside normal
business hours?" |
| |
Use
the on-line Rate
Guarantee form and your request
will be processed the next business day. |
|
| 4.
"What is the turnaround time for
adjustment or credit if I can find a lower
rate?" |
| |
24
Hours |
|
| 5.
"How is my credit issued?" |
| |
Credit
is issued directly to the credit card
provided at the time of booking. Credit
will usually appear on your statement
within 7-10 business days. |
